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Case study · FIBRO Rundtische

Quotes with CAD drawings in under 2 hours instead of 5–7 days

A 3D configurator creates the drawing and quote automatically – plus a digital fault catalogue for service and a KPI dashboard for management.

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Client
FIBRO Rundtische GmbH
Industry
Mechanical engineering
Location
Weinsberg, Germany
Services
3D product configurator, Digital fault catalogue, KPI dashboard, Custom CMS, Data pipeline to the cloud

Results

  • < 2 hrs

    for a quote including a CAD drawing (previously 5–7 days)

  • < 30 min

    for fault diagnosis in service (previously 5 days)

  • 12 weeks

    from concept to the configurator going live

The challenge

Custom quotes with technical 3D drawings tied up engineering and sales. Customers waited 5–7 days for a quote, the service team diagnosed faults over the phone, and management lacked central figures.

The solution

  • 3D product configurator

    Customers configure rotary tables in six guided steps. The technical drawing and the quote are generated automatically.

  • Digital fault catalogue

    A guided diagnosis shows fault codes, labour hours and repair costs – before the service technician starts.

  • KPI dashboard

    Incoming orders, revenue, order status and department figures, up to date and in one place.

  • Custom CMS and data pipeline

    FIBRO manages its content itself. Data flows securely from local systems to the cloud.

FIBRO 3D configurator for rotary tables
FIBRO 3D configurator for rotary tables
FIBRO digital fault catalogue
FIBRO digital fault catalogue

What the client says

"altavios proved they speak the language of German mechanical engineering fluently. Working with our engineers was highly efficient. That complex CAD drawings and B2B quotes – previously days of intense work – are now fully automated in under two hours revolutionises our sales process. altavios not only delivered ahead of schedule and fully on budget, but also handed us a role-based CMS we can operate completely on our own. An absolute recommendation for the German Mittelstand."
Dr. Heiko AsumDr. Heiko AsumOwner & CEO, FIBRO Rundtische GmbH

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